Terms of Service

Last Updated: January 15, 2025

Welcome to GlamAcademy. These Terms of Service ("Terms") govern your access to and use of our website, courses, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By registering for a course, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all users, including visitors, students, and others who access our services.

2. Eligibility

To enroll in our courses, you must:

  • Be at least 18 years of age or have parental/guardian consent
  • Have the legal capacity to enter into a binding contract
  • Provide accurate and complete registration information
  • Maintain the accuracy of your account information

We reserve the right to refuse service, terminate accounts, or cancel enrollments at our discretion.

3. Course Enrollment and Payment

3.1 Enrollment Process

To enroll in a course, you must:

  • Complete the enrollment application form
  • Provide accurate contact and payment information
  • Pay the applicable course fee
  • Agree to the course-specific terms and conditions

3.2 Payment Terms

All course fees must be paid in full at the time of enrollment unless alternative payment arrangements have been agreed upon in writing. We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • PayPal
  • Bank transfers (with prior approval)

All prices are in U.S. Dollars (USD) and are subject to change without notice. You are responsible for any applicable taxes, fees, or charges imposed by your financial institution.

3.3 Payment Processing

Payment processing is handled by secure third-party payment processors. We do not store your complete credit card information. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.

4. Refund and Cancellation Policy

4.1 Cancellation by Student

You may cancel your enrollment and receive a refund according to the following schedule:

  • Full Refund: Cancellation more than 14 days before course start date
  • 50% Refund: Cancellation 7-14 days before course start date
  • No Refund: Cancellation less than 7 days before course start date or after course has begun

To request a cancellation, contact us in writing via email or phone. Refunds will be processed within 14 business days of approval.

4.2 Cancellation by GlamAcademy

We reserve the right to cancel or reschedule courses due to insufficient enrollment, instructor availability, or other circumstances beyond our control. In such cases, you will receive:

  • Full refund of course fees paid, or
  • Option to transfer to another course date
  • Credit toward future courses

4.3 No Refunds for Completed Portions

Once you have begun accessing course materials or attending sessions, no refunds will be issued for completed portions of the course.

5. Course Access and Materials

5.1 Access Period

Upon enrollment, you will receive access to course materials for the duration specified in your course package. Access periods vary by course and are clearly stated at the time of enrollment.

5.2 Course Materials

All course materials, including videos, documents, presentations, and other content, are provided for your personal, non-commercial use only. You may not:

  • Share, distribute, or sell course materials
  • Copy, reproduce, or create derivative works
  • Upload course content to public platforms
  • Use course materials for commercial purposes
  • Allow others to access your account

5.3 Technical Requirements

You are responsible for ensuring you have the necessary equipment and internet connection to access online course materials. Minimum requirements include:

  • Reliable high-speed internet connection
  • Updated web browser
  • Device capable of streaming video content
  • Email account for communications

6. Intellectual Property Rights

All content on our website and in our courses, including text, graphics, logos, images, videos, audio clips, and software, is the property of GlamAcademy or its content suppliers and is protected by United States and international copyright laws.

You may not:

  • Modify, reproduce, or distribute our content without written permission
  • Remove copyright or proprietary notices
  • Use our trademarks or branding without authorization
  • Reverse engineer or decompile any software

7. Student Conduct and Responsibilities

As a student, you agree to:

  • Attend scheduled sessions or complete coursework on time
  • Treat instructors and fellow students with respect
  • Not disrupt or interfere with course delivery
  • Complete assignments and assessments honestly
  • Provide feedback and communicate concerns professionally
  • Maintain confidentiality of other students' information

We reserve the right to remove any student who violates these conduct standards without refund.

8. Certification

Upon successful completion of a course, you will receive a certificate of completion. To qualify for certification, you must:

  • Complete all required coursework and assignments
  • Attend all scheduled sessions (or complete all online modules)
  • Meet minimum performance standards
  • Submit all required projects or assessments

Certificates are issued electronically and may also be provided in physical format upon request. GlamAcademy certificates represent completion of our training program but do not constitute professional licensure or accreditation by government agencies.

9. Disclaimers and Limitations of Liability

9.1 Educational Purpose

Our courses are provided for educational purposes only. While we strive to provide accurate and current information, we make no warranties or guarantees regarding:

  • Employment or income results
  • Accuracy or completeness of course content
  • Fitness for a particular purpose
  • Professional licensure or certification outcomes

9.2 Limitation of Liability

To the maximum extent permitted by law, GlamAcademy and its instructors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use our services
  • Any errors or omissions in course content
  • Unauthorized access to your account
  • Technical failures or interruptions
  • Actions of third-party service providers

Our total liability shall not exceed the amount you paid for the course.

9.3 No Warranty

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Indemnification

You agree to indemnify, defend, and hold harmless GlamAcademy, its officers, directors, employees, instructors, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your violation of any rights of another party
  • Your provision of false or misleading information

11. Third-Party Services

Our website and courses may integrate with or link to third-party services, including payment processors, video platforms, and social media. We are not responsible for the content, privacy practices, or availability of these third-party services. Your use of third-party services is subject to their respective terms and conditions.

12. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Modifications to Services and Terms

We reserve the right to:

  • Modify, suspend, or discontinue any aspect of our services
  • Update course content and curricula
  • Change pricing for future enrollments
  • Revise these Terms at any time

Material changes to these Terms will be communicated via email or website notification. Continued use of our services after such changes constitutes acceptance of the revised Terms.

14. Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your contact information is current

We are not liable for any loss or damage arising from your failure to protect your account information.

15. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • Violation of intellectual property rights
  • Disruptive or inappropriate behavior
  • Non-payment of fees

Upon termination, your right to access course materials will cease immediately, and you will not be entitled to a refund of any fees paid.

16. Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

16.2 Arbitration

Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Los Angeles, California.

16.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and GlamAcademy individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any course-specific terms, constitute the entire agreement between you and GlamAcademy regarding our services and supersede all prior agreements and understandings.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

GlamAcademy
8750 Sunset Boulevard, Suite 320
Los Angeles, CA 90069
Phone: +1 323 847 6529
Business Hours: Monday - Friday, 9:00 AM - 7:00 PM PST

20. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. If you do not agree to these Terms, you must not use our services.