Privacy Policy

Last Updated: January 15, 2025

GlamAcademy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses
  • Fill out contact forms
  • Subscribe to our newsletter
  • Communicate with us via phone or email

This information may include:

  • Full name
  • Phone number
  • Mailing address
  • Course preferences and experience level

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your course enrollment and registrations
  • To communicate with you about our courses and services
  • To respond to your inquiries and provide customer support
  • To send you updates, promotional materials, and marketing communications
  • To improve our website and services
  • To analyze website usage and trends
  • To prevent fraudulent activity and enhance security
  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Provide personalized content and advertisements
  • Analyze website traffic and performance

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, including:

  • Payment processors
  • Email service providers
  • Web hosting services
  • Analytics providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

  • Complying with a subpoena or court order
  • Protecting our rights, property, or safety
  • Investigating fraud or security issues
  • Enforcing our terms and conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption technology
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your information to another service provider
  • Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise any of these rights, please contact us using the information provided below.

7. Marketing Communications

You may opt out of receiving promotional communications from us by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly to remove you from our mailing list
  • Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your course enrollment or account.

8. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

13. European Union Data Protection

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent
  • The right to lodge a complaint with a supervisory authority

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification if you have provided us with your email address

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GlamAcademy
8750 Sunset Boulevard, Suite 320
Los Angeles, CA 90069
Phone: +1 323 847 6529
Business Hours: Monday - Friday, 9:00 AM - 7:00 PM PST

16. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.